Returns & Exchanges
At Tote&Carry, we want you to be completely satisfied with your luxury travel gear. If you are not happy with your purchase, we accept returns and exchanges on unused items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing